For plumbers and heating engineers
Fewer missed calls during call-outs, more quotes sent on time.
Between an urgent leak, a boiler to get running again and a bathroom refit, your days leave no room for paperwork. We build your website and the tools that sort incoming requests, remind you of servicing visits and prepare your quotes.
What holds you back
What weighs on a plumbing and heating business
Your work mixes emergencies with recurring jobs. Neither is easy to manage with a phone and a notebook.
Emergencies that crowd out everything else
One water leak or a heating breakdown in the middle of winter, and the whole day slips. Other customers call back, and you lose track of who was waiting for what.
Requests that are not emergencies
Many calls are about a dripping tap or a price question. They come in on the same number as the real emergencies and interrupt you while you are under the sink.
Annual servicing tracked from memory
Your boiler and heat pump servicing customers rely on you to get in touch. Without an up-to-date list, some go a whole year without a visit and end up with a competitor.
Replacement quotes that take ages to put together
Replacing a hot water cylinder or a boiler means comparing several units and pricing removal and connections. The customer waits, then signs with someone else.
On-call rotas that are hard to organise
When there are several of you, knowing who is on call tonight and who took which call-out often depends on a group chat.
What we put in place
What we set up
Tools that separate the urgent from the plannable, without changing the way you work on site.
A website that steers every request
A clear page for emergency call-outs with your number, another for heating or bathroom projects, with a form where the customer attaches a photo of the installation and the make of the appliance.
A register of servicing contracts
Each customer, their appliance, the date of the last visit and your notes. You see at a glance which services to book this month.
A schedule for jobs and on-call duty
Call-outs, servicing and larger jobs on the same screen, with the person on call visible to the whole team.
Servicing reminders ready to go
Aristide prepares the message offering each relevant customer a date for their annual visit. You review the list, then approve the send.
Replacement quotes already priced
From the request and the photos, Aristide prepares a draft quote using your usual appliances and your fixed installation prices. You adjust it and send it.
ExampleExample
Fictional example: a heating business with two engineers
An imagined example for illustration, not a real client. A small plumbing and heating business takes everything by phone. It starts with a Pro site that separates emergency call-outs from projects. Boiler replacement requests arrive with photos and model references, which saves a trip just to give a first price. A servicing register lists the appliances under contract, and each month a list of reminders is ready for approval. The shared schedule shows who is on call, and the office finally knows where everyone is.
Recommended offers
The packages that suit your business
The Pro site, with its request form, starts at €900 excl. VAT, plus €20 excl. VAT per month for hosting, maintenance and small changes. Online booking for servicing visits is an add-on at €290 excl. VAT. A custom servicing register or schedule is priced on quote, from €2,500 excl. VAT. Aristide starts at €79 excl. VAT per month. You receive a written price before we start.
Pro site
To present your services in detail.
from€900excl. VAT
+ €20 excl. VAT per month
- Several pages
- Quote request form
- Monthly: hosting, maintenance, small changes (text, photos, opening hours)
Web software and CRM
For the tool you are missing.
from€2,500excl. VAT, on quote
- CRM, quotes, scheduling
- In-house business tool or SaaS
- Price in writing before we start
Aristide, the AI assistant
To hand over the groundwork.
from€79excl. VAT per month
- Emails sorted
- Quotes and follow-ups prepared
- You approve everything
First callFree
30 minutes to talk about your project.
AI audit€790 excl. VAT
Deducted from any project over €3,000 excl. VAT.
Frequently asked questions
Will my customers be able to book their boiler service online?
Yes, with the online booking module. You set the slots reserved for servicing and keep control of emergency call-outs, which are still handled by phone.
How do I stop emergencies coming in through the form?
The site shows the emergency number first and makes clear that the form is for requests that can wait. Visitors pick the right channel without getting it wrong.
Can Aristide choose which boiler to offer the customer?
It prepares a draft based on your usual appliances and your rules. The final choice and the price remain yours: nothing goes out without your approval.
I already have a list of servicing customers in a spreadsheet. Can you use it?
Yes. We import your existing file at the start, then complete it with you so that every appliance has the date of its last visit.
Further reading
- Websites and online shopsProfessional websiteFor small businesses with several trades, several types of customer or a range of services to explain. One page per service, a useful quote form, and a site your team is happy to show.
- Web software and CRMJob schedulingWho goes where, at what time, with which equipment. We build an online schedule shared between the office and the teams, which updates when the day changes.
- Aristide, the AI assistantAutomatic customer follow-upsUnanswered quotes, unpaid invoices, appointments to confirm: Aristide spots who needs a follow-up, prepares a suitable message and submits it to you. You stay in control of every send.
Let’s talk about your call-outs and servicing.
Tell us how your requests come in today. The free 30-minute first call is available anywhere in France and Switzerland.
Discuss my project