Job scheduling
Job scheduling software that keeps up with the field.
Who goes where, at what time, with which equipment. We build an online schedule shared between the office and the teams, which updates when the day changes.
The problem
Monday’s schedule doesn’t survive until Wednesday
In a field service business, the schedule changes constantly. An emergency comes in, a client reschedules, a part is missing, a technician is off sick. The office whiteboard or spreadsheet is out of date as soon as the team is on the road, and the calls multiply to find out who is where.
The information the technician needs is scattered: the address in a text message, the door code in an email, the installation history in the head of the colleague who went last time. The paper job sheet comes back crumpled, sometimes at the end of the week, and invoicing has to wait.
Our answer
A shared schedule, linked to the client record
The office places jobs in an online schedule, by technician or by team. Each technician sees their day on their phone, with the address, the contact, the site history and what to bring.
On site, they fill in the job sheet in the tool: work done, time spent, photos, client signature. The office receives it straight away and can prepare the invoice. Messages to clients, such as an appointment confirmation, are prepared by the tool according to the rules you set.
Day, week or team view
Everyone picks the view that helps them, without changing anyone else’s.
Handling the unexpected
When an emergency slips into the day, the affected appointments are flagged for rescheduling.
Recurring jobs
Annual services and maintenance contracts are scheduled in advance.
What is included
What the scheduling software includes
01
Online schedule
Available from the office, a phone or a tablet.
02
Digital job sheets
With photos, notes and the client’s on-screen signature.
03
Record per site or per piece of equipment
The history of past visits, available before setting off.
04
Links to your calendars and your invoicing
Where your current tools allow it.
05
Hosting and privacy
Hosting chosen with you, including in Europe, in line with the GDPR and, in Switzerland, the Swiss FADP (nLPD).
Starting price
Starting price
Job scheduling software is quoted per project, from €2,500 excl. VAT. The price depends on the number of views, the information to be entered in the field and the links to your other tools. It is set out in the written proposal, along with the timeline.
Web software and CRM
For the tool you are missing.
from€2,500excl. VAT, on quote
- CRM, quotes, scheduling
- In-house business tool or SaaS
- Price in writing before we start
First callFree
30 minutes to talk about your project.
AI audit€790 excl. VAT
Deducted from any project over €3,000 excl. VAT.
How it works
- 1
Free call
30 minutes to walk through a typical day, unexpected events included.
- 2
Written proposal
What we build, the price and the timeline.
- 3
Trial with one team
We hand the tool to part of the team to fine-tune the screens before rolling it out to everyone.
- 4
Go-live and support
Everyone moves to the new schedule. Support and maintenance are set out in the proposal.
Frequently asked questions
My technicians are not comfortable with apps. Is that a problem?
That is exactly where we start. We keep only the bare essentials on the phone: the day, the address, the job sheet to fill in. The full screens stay in the office.
Do we need to install an app?
No, the schedule opens in a browser. It can be added to the phone’s home screen, like an app.
What happens when there is no signal on site?
That needs planning from the outset. We discuss it during the call, and the chosen solution is written into the proposal.
Can the schedule notify my clients?
It can prepare an appointment confirmation or reminder. You decide with us which messages go out automatically and which are checked first.
Is it suitable for a small team?
Yes. Custom scheduling software makes sense as soon as several people work at client sites and the office spends too much time on the phone coordinating.
Further reading
- ServiceWeb software and CRMWe build simple web software: your CRM, your quotes, your schedule, or the tool you are missing.
- By tradeFor tradespeopleJoiner, plumber, electrician, builder or roofer: your work happens on site, not at a computer. We build your website and, if you need it, simple quoting software, so enquiries arrive complete and your replies go out without eating into your evenings. Further down, you will find the page for your own trade.
- Web software and CRMIn-house business toolThat file everyone edits, that only one person really understands and that nobody dares touch any more. We turn it into a simple web application, made for your business.
- Web software and CRMCustom CRMYour clients, your conversations, your quotes and your follow-ups in one place. We build a web-based CRM that follows the way you sell, instead of forcing you to follow its way.
Tell us about a difficult day
The 30-minute first call is free. Describe a day when the schedule fell apart: we will tell you what a custom tool would have changed, and what it wouldn’t.
Discuss my project