Automatic customer follow-ups
Follow up at the right time, without forgetting anyone.
Unanswered quotes, unpaid invoices, appointments to confirm: Aristide spots who needs a follow-up, prepares a suitable message and submits it to you. You stay in control of every send.
The problem
Everyone knows follow-ups work. Nobody has the time.
A quote sent two weeks ago has had no reply. An invoice is overdue. A customer has not confirmed Thursday’s appointment. Each case needs a short message, but first you have to remember it, find the history and get the tone right.
So it gets put off. Follow-ups go out late, or too blunt, or twice to the same customer. And a forgotten quote can mean a job or an order that goes elsewhere.
Our answer
A list of follow-ups ready every day.
Aristide tracks your quotes, invoices and calendar in the tools where they already live. Based on the deadlines you set, it prepares the day’s follow-ups and presents them in a list: to whom, why, and with what message.
The tone changes with the situation. A first quote reminder stays light. A second payment reminder is firmer and restates the due date. A loyal customer is not chased like a new contact. Before each message, Aristide rechecks the history: if the customer has replied or paid in the meantime, the follow-up is withdrawn.
Unanswered quotes
A polite reminder, then a simple question to find out where the project stands.
Unpaid invoices
Escalating payment reminders, with the invoice and payment details.
Appointments
A confirmation request the day before, or an offer of a new slot.
What is included
What is included
01
Follow-up schedule
You choose the timing and the number of reminders for each situation.
02
Templates by level
Messages written with you, from a friendly reminder to a firm one.
03
History check
No follow-up for a customer who has already replied, paid or cancelled.
04
Daily list to approve
You approve, edit or discard each follow-up before it is sent.
05
Record in your files
Every follow-up sent is logged in your CRM or spreadsheet.
Starting price
From €79 excl. VAT per month
Follow-ups are part of what Aristide can take on. The price depends on the number of situations tracked and the tools to connect. We give it to you in writing after the 30-minute first call, which is free.
Aristide, the AI assistant
To hand over the groundwork.
from€79excl. VAT per month
- Emails sorted
- Quotes and follow-ups prepared
- You approve everything
First callFree
30 minutes to talk about your project.
AI audit€790 excl. VAT
Deducted from any project over €3,000 excl. VAT.
How it works
- 1
Follow-up inventory
We list what you follow up today, what you forget, and where the information lives.
- 2
Rules and messages
Timing, tone, customers to exclude, exceptions: we write it all down with you.
- 3
Approval period
Aristide proposes its follow-ups and you review them one by one. We correct anything that does not suit you, then we monitor how it runs.
Frequently asked questions
Do the follow-ups go out on their own?
No. They are prepared, then you approve them. You can approve a whole list in one go, or message by message.
What if the customer has paid in the meantime?
Aristide checks the history before proposing a follow-up. If the payment does not yet show in your tools, the follow-up is proposed to you and you can discard it.
Can certain customers be excluded?
Yes. Some customers should never receive a follow-up prepared by an assistant. Just mark them and they are left out.
Does a payment reminder prepared this way have legal value?
Aristide prepares commercial reminders. For a formal notice or debt recovery proceedings, the content must be approved by you and, if needed, by your adviser.
Does it work with my invoicing software?
Often, yes, if the software lets you export or view invoice status. We check this during the first call, before any commitment.
Further reading
- ServiceAristide, the AI assistantAristide works inside your tools. It prepares, you approve. Nothing goes out without your approval.
- GuidesFollow-ups and unpaid invoices: automate without upsetting customersChasing a customer is never pleasant. So it gets put off, you wait until the end of the month, and a late invoice turns into a real cash-flow problem. Automating reminders means none are forgotten, as long as you keep the right tone and let a person decide as soon as things get delicate.
- Aristide, the AI assistantAutomatic quotes with AIAristide reads the customer’s request, applies your rates and rules, then prepares a complete quote in your template. You check it, adjust it and send it.
- By tradeFor service businessesConsultancy, engineering firm, agency, cleaning, maintenance or training company: your value lies in your client relationships. We build a CRM around the way you work and automate the repetitive tasks around it, under your control.
Who should you follow up this week?
Tell us about your pending quotes and overdue invoices. We will show you how Aristide could prepare those follow-ups.
Discuss my project